Incident Launches The g...

The gTar by Incident is disruption defined. It takes the guitar, an instrument with a steep learning curve, and adds a bit of digital wizardry in the form of an embedded iPhone to make learning dramatically easier. The company brags that their modern take on the guitar allows for three levels of difficulty, rather than the traditional single really difficult one. But thanks to the iPhone and a clever app, this $450 electronic guitar essentially teaches users the ins and outs of the instrument. The startup recently turned to Kickstarter to raise $100,000. However today they gave the crowd at Disrupt a musical treat — a demonstration at Startup Alley. And the device seemed to work as advertised. After docking an iPhone in the guitar’s body and loading the app, the neck comes alive with a series of interactive LEDs along the fretboard. In Easy Mode, these lights illuminate in sequence with the teaching app, showing the user which string to play. Medium takes it up a level by forcing the player to use the frets and the strings. However, the gTar’s Smart Play function only plays the correct string. Thanks to sensors rather than traditional pickups, the guitar will only play the appropriate string. But, as the user improves, the guitar does away with some of the nanny features, allowing the user to have, for better or worse, full access to the guitar’s musical capabilities. The Free Play mode allows for even more options, letting the player turn the guitar into a wide-range of instruments thanks to its iPhone core. The gTar seems to have all the right goods to disrupt a space as old as string instruments. This could be the high of Disrupt NYC talking, but it feels as if this could be, or perhaps lead to, the guitars for the Guitar Hero generation. Disrupt Q&A q: From a user perspective, will gTar players be competent at playing the guitar or is this a way for people to fulfill a guitar fantasy? Or is this an actual learning tool so they can pick up a guitar and jam solo? a: On one hand, yes this teaches people the fundamentals on how to play the guitar. These are real strings. They take the same amount of pressure. On the other hand — and I get this all the time — does this actually teach people to play the guitar? That usually comes from people who don’t know how to play. But yes, this teaches people how to play the guitar. q: How do you handle pace and rhythm? a: The app does move with the tempo of the song accurately. We were playing with some display techniques to show people. We are going with an MVP solution. The capabilities of the technology is a lot larger than we can demo. q: From a song library perspective, can you create a song from my iPhone or is it limited to your library? a: Our content platform is developed on a platform we built and we deliver songs directly from our crowd — kind of seamlessly so that the user doesn’t really see it. The platform doesn’t take the songs from iTunes; that’s definitely not a trivial problem. We have first parties to help get songs onto the platform. It takes about 30 minutes per song. q: Is there a speaker built-in? a: So you can either use the iPhone’s speaker and thanks to a cavity in the body under the pickup, it amplifies the sound a bit. we are going to be providing a headphone adapter. But you can pop it into a Marshall amp. q: Can you say how much it costs wholesale? a: We’re going to be releasing through Kickstarter. We’re going to release at $450. The way we’ve structured our cost of goods, we’re working with a manufacturing partner in China, who are a really great group of people. Out of the last six months, I’ve been there three. We’ve spent the last 3 months with them. We are building it clean and lean. What Kickstarter really helps us do is to ascertain how many people want to buy it. And for a hardware business that’s very important for us to know.

Cyfeon Solutions Launch...

The web is a vast, mostly useless, wasteland with bits of information held in random silos scattered about. Cyfeon Solutions’ Answer Factory attempts to unite these locations in the spirit of increased productivity. As I was told by founder Brandon Smith, its goal is to provide business users a solution that allows them to make business decisions by pulling in data from multiple sources from across the web. Smith was joined on the Disrupt NYC 2012 stage by Rod Taylor, EVP of sales at Cyfeon Solutions, to present Answer Factory for the first time. As they explained, Answer Factory acts as a single access point for the end user (most likely a business type) with access to big data and broad support for databases, .txt/.csv files, and popular APIs like Twitter and Google Docs — even weather data can be pulled in as need to help lay out travel plans. Answer Factory federates the data, models it, and then pushes it to the users, all in real time. The idea is to give the business users a single access point for the various data and information sources needed for their job. Answer Factory is a Java-based software component that sits on top of the data source, which also allows for predictive answering. Say there’s a question concerning personnel. Currently, as Smith explained, a user would have to consult several sources — LinkedIn, Facebook, Skype and others — for the answer. This is where Answer Factory comes in — once the data sources have been added to the back-end, the user will have access to all the information. It’s not a perfect solution yet. The interface isn’t the most consumer friendly — Smith and Taylor clearly state that this is an enterprise solution, targeting business professionals, but the UI could use some nevertheless. Selling a database management tool is hard enough but selling a cumbersome database management tool is incomparably harder. Click to view slideshow.

Marketing Lessons Start...

Editor’s note:  This is a guest post by Neil Patel, co-founder of  KISSmetrics  and blogger at  QuickSprout.com . You may have seen it by now… Google’s concept video about its new Project Glass . These glasses will do what your smart phone will do only without having to hold anything…you actually see your options at the side of your view. You can get directions, send and receive texts, make calls, schedule tasks and even share your view with another person. It’s a really exciting idea…especially if you love technology. But the actual product is easily years out from becoming a reality. Was Google wise to release an idea so early ? And should startups do the same? Concept videos give you constructive criticism At this stage Project Glass is nothing but a video…and may not be a reality for a long time. Augmented reality experts point out that there are huge hurdles the Google has to overcome . So why did Google unveil so early? It all boils down to the fact that they wanted feedback on the product. Google wanted to learn the good and bad things people had to say about the glasses. The video currently has gotten over 15 million views which suggests that there is a lot of curiosity in the product… but not necessarily interested buyers. It’s just like when Drew Houston released his Dropbox video . There was no coding…just a screen cast of how Dropbox would work. While Dropbox was certainly fishing for feedback on how to improve its product more importantly it was looking for how many people would adopt and use it. The Digg community responded : But more importantly, there were thousands of people who signed up to be notified for the release of the actual product on the first day of the video’s release. And then thousands more after that. Clearly Drew learned that there was a huge need out there that DropBox could fulfill. Concept videos gauge interest You’ll more than likely get in-depth comments from the innovators and early adopters . The early and late majority will typically just vote up or down on it. While the input from the first group is critical for building a better product…hearing from the second group is critical to knowing if you are creating a product that will have mass adoption. But don’t get discouraged if you only hear from the first group during the first round of your prototype video. While keeping costs low, make the suggested changes from the first group to the product and then release a second video. However, if you don’t hear from the second group the second time around…then you may have a product that nobody wants. Concept videos build your brand Another reason for doing a concept video is to make your company look like it’s a company that is on the cutting edge and is doing cool things in secret. The concept video is a powerful marketing strategy for companies that have long production time tables between products…like cars or iPads. Apple will release concept videos like this one on the iPad 3 that keep people in anticipation of the real product. Otherwise they may fade into background and no longer seem like the cool technology company it is. This is also why Google released their concept video. Remember, however, that this strategy doesn’t always work with small businesses. It’s a lot more risky for a startup to engage in a concept video if the technology is years out from entering the market. The startup without an established reputation or brand is better off just building a superior product behind closed doors . A concept video that gets a poor reception could easily sink their reputation. When should a start up use a concept video? A concept video is a great idea for a start up when two conditions are met: You can keep costs down – Google’s Project Glass video is a high-quality production that probably costs thousands to produce from the sheer man hours alone. Your video doesn’t have to be that slick. Drew Houston achieved his results with something a whole heck of a lot cheaper. You want feedback from focus group – If you are a startup building a killer product behind closed doors you will definitely at some point want to get feedback from real live users and learn from their suggestions . You can do this with a concept video that you only share in private. This will protect you from pre-mature scrutiny from the public. Make sure though you use testers who you trust and can be confident they won’t leak your product early. So how do you create a successful concept video? Here are some tips. Involve the viewers In my opinion the genius of the Google Glasses concept video was in that it shows you exactly what the product could do for you by putting the viewer into the lead role of the video. From the start of the video the camera moves around like it is you looking out from these glasses. This is a great example of allowing someone to demo a product without actually having the product! Highlight the benefits of the features The basic purpose of a concept video is to show potential users how its features will make the life of the user better. This means you have to give examples of ways your product can make the user smarter, more efficient or happier. The DropBox video gave tons of examples on stuff people could store. But then it went on to give scenarios of how DropBox could be used to solve common storage problems people have. Isolate the new features If you have an existing product like the iPad…then how can a concept video help you? In this case most people will be familiar with the general features of the product. What Apple’s concept video needed to do was show off the new features. This could be done without any narration as the action communicated clearly what a person could do with new features like connecting two iPads together, a holograph display of movies and an augmented reality keyboard. Tell a story Another reason the Google video was a success is that it told a story. It was a simple story of a day in someone’s life. It showed him eating breakfast, trying to catch the subway, meeting a friend for coffee and playing the ukulele for his girlfriend…and how Google Glasses was involved the whole time. That narrative…and how seamless Google Glasses fit into that narrative…keeps you glued to the screen! It’s critical to understand that your product must fit seamlessly into the story. If it feels crammed or out of place then this approach won’t work. Create a mechanism to capture leads Finally, if you are going to create a concept video then you need to create a way to capture the leads that you generate, which usually involves driving them to a unique landing page… This is what I think was Google’s biggest failure. They missed…and are missing…an opportunity to capture something like 14 million possible leads of interest. If anything by capturing leads with a basic field that allows someone to join a list of updates on Project Glass will help them to see how many potential customers there are, which would give you quantifiable data to determine if it will be a profitable market. For the startup who doesn’t have the financial resources that a Google has this is an absolute must. Create a mechanism to capture an email address. Final thoughts The concept video is a wonderful marketing tool on some many levels. However, it may not be the best approach for every start up. You need to evaluate your needs, your resources and what you are trying to accomplishing before jumping in with both feet. However, if and when you do decide, I truly believe that it’s a great way to help you save money and reputation…leading to a killer product in the end! What other advantages are there to using a concept video?

Hyperlinks Are Dumb And...

Editor’s note:  Oliver Roup is the founder and CEO of VigLink, a service that makes it easier to use affiliate programs on your blog or website. When an email hits our inbox, we know not only who it’s from but their entire web imprint . LinkedIn can point out the profile of the woman you interviewed for a sales role last week and the gentleman you spoke with earlier in the year at a conference. And rest assured that the dining room set you checked out over the weekend at CrateAndBarrel.com will haunt your online experience for the forseeable future. Data — its collection and manipulation at scale — has revolutionized how we interact online. Homepages, banner advertisements and what we see in our Facebook timeline are all tailored-to-fit the reader, and we don’t give it a second thought. But the hyperlink, the key feature that distinguishes hypertext from text has remained largely unchanged since Sir Tim Berners-Lee invented the web. Websites generally, and search and online advertising specifically, would be barely recognizable today by their younger selves. But hyperlinks — their structure, how they’re authored and how we use and track them — have barely changed in 20 years. Consider: Inserting links by hand is a labor intensive process and has few tools. How about a recommendation engine to augment our own efforts? (Note: companies like Zemanta are a first step in this direction.) If a link is never clicked (i.e. 0% of the world finds it useful), why does it remain in content, distracting from meaningful / useful links indefinitely? Keywords in referrer logs have been mined to great effect by companies like BlueKai . (Although Google is slowly but surely taking that information away .) Isn’t where a user clicked out to just as informative? Why are we almost always ignoring it? Why do website visitors in Asia see links to online merchants in North America they are unable to purchase from, let alone access? Hyperlinks, in many ways, are dumb. And as a result, harming your user experience and potentially bleeding money from your company — when they could be a tool for better engagement, increased revenue, and deeper analytics. Now, there are a cluster of companies innovating by recognizing the power of the link — Omniture , Vibrant Media and Yieldbot , to name a few. But, this isn’t a problem companies can hold off on thinking about until the perfect tech pops up to solve it. There was a time when SEO was considered a “pro-tip” — a way for startups to get ahead of the game. Today, it’s standard best practice — and companies that don’t think strategically about the way search engines view their sites are at a strong disadvantage. Hyperlink optimization is similar. While link optimization might be a “pro-tip” now, it won’t be for much longer. Companies that aren’t thinking strategically about link placement, closely tracking results, and taking subsequent action, will find the companies that ARE doing these things at an advantage. The most critical areas to spend time on are tracking outbound hyperlinks, building a linking strategy, and refining it based on results. Let’s briefly dive into each. Track your Outbound Hyperlinks The first step to optimizing a site’s outbound traffic is to understand what that traffic looks like. Where do visitors go when they leave your site? What do they do on those other sites? While there is still a lot of room for growth within the outbound analytics space, Omniture (paid) and Google Analytics (free — but requires a modification to the standard Analytics code you add to your site ) both offer tools to help you understand what happens when a reader leaves your site. VigLink (disclosure: I am the CEO there) also offers an outbound analytics suite as part of its content monetization solution. Build a Hyperlinking Strategy What do you want your outbound hyperlinks to do for you? Do you want them to earn you revenue? Do you want them to serve an SEO purpose? Be purely informational? Should they be scarce (keeping readers on your site)? Or abundant (allowing readers to exit as it is helpful)? Once you’ve answered these questions, you’ll have a plan for when your team includes a hyperlink, and when it does not — opening up opportunities for a better reader experience, and deeper engagement. Refine, Refine, Refine Combine a plan with data to track that plan’s performance and you’ve got a gold mine on your hands.  Notice a link that is never clicked and your plan requires that links must be useful to readers? Take it out. Or, a heavy percentage of links pointing to non-eCommerce properties, and your goal is monetization? Incorporate fewer links to those non-commercial sites. Refining your hyperlinks will improve reader engagement and overall site performance. Do It, and Make the Web Better Hyperlinks should make the web better — more connected, easier to navigate, and intelligent. Hyperlinks should make your site better — more actionable, insightful and profitable. Today, hyperlinks are falling short. They’re static and largely untracked. Sometimes useful — but often not. As the web becomes ever more crowded, and an organization’s site optimization toolkit begins to produce diminishing returns, the hyperlink is obvious low hanging fruit. What that means to site owners: It’s time to plug the outbound data leak. Implement a tool today that will track your outbound traffic. Choose a hyperlinking strategy and share it with your team. This is at least as much a human problem as a technology one – deciding what you want is always the first step. Be on the lookout for technology that addresses these issues. There are already solutions to track your outbound clicks and the value they deliver but 2012 is going to be the year the hyperlink gets smart.

Spotting The Next Faceb...

Editor’s Note: Nir Eyal is the founder of two acquired startups and an advisor to several Bay Area companies and incubators. Nir blogs about the intersection of psychology, technology, and business at NirAndFar.com . Follow him on Twitter @nireyal . Tomorrow Facebook will sell shares in one of the biggest tech IPOs in history. New investors will gobble up the stock to get a piece of the global phenomenon famously started in Mark Zuckerberg’s dorm room in 2004. But while owning the stock will have quantifiable value when it trades on the open market, few buyers will be able to say truthfully that they understood the value of the company just a few years ago. Ask yourself candidly, what did you think of Facebook the first time you landed on its homepage? Where you blown away? Could you see how it would fill a gaping need in the lives of nearly a billion people? If you’re honest with yourself, and you’re not Peter Thiel , your answer is probably, “No, not really.” Don’t feel bad. Like many of the astoundingly successful web companies of the last decade, it was hard to appreciate the value of Facebook at first glance. But one person who “got Facebook” early on was Noah Kagan , who in October of 2005 joined the company as one of its first product managers. In 2006, Noah was the source for an analysis of Facebook written by Nisan Gabbay. The essay identified one of the most important reasons for the company’s ascent to Internet glory and offers a prescient description of opportunities still to come: “The Facebook success story is most interesting to me because of how daily offline social behavior drove usage of the site. There are plenty of activities in our daily life that could benefit from a complementary online product … Facebook demonstrates you have a great Internet service if offline behaviors can drive nearly daily usage online.” The analysis was spot on. Facebook succeeded because it built new online habits around frequent offline behaviors. Originally, Facebook was designed to replace the physical face books undergraduates received their first week of school. The printed collection of classmates’ names and photographs was an indispensable artifact of college life and was referenced for everything from study group formation to late-night hookups. TheFacebook.com, as it was originally known, offered users a digital way to feel connected to others throughout the day and from anywhere they could access the web. The power of this universal human need for social acceptance and connection helps explain how the company grew well beyond college campuses and now touches one in eight people on the planet. The Need To Feel Ask a devoted Facebook user why they log-in to the site several times per day and they’ll describe features they love and provide examples of how they use the service. They’ll tell you it’s a great way to share photos or keep up with their friends. But below the surface is the need for emotional gratification. Though we can all shift our emotional states ourselves, it’s not easy. Instead of going through the hard work of consciously changing the way we feel, we use ready-made solutions to do it for us. Using products or services for emotional gratification is nothing new; some of the most valued things on earth are those that have the ability to transport us quickly from pain to pleasure. For example, we laud the ability of painters or musicians to “move us” with their art. We shower athletes with millions for their ability to transform the gloomy start of the workweek into the excitement of Monday Night Football. Facebook, and the companies like it, are the new tools we use to quickly elevate our moods. This “emotion arbitrage” is the differential in work between having to create our desired physiological state ourselves versus utilizing a product or service to help do it for us. Facebook won’t be the last company to help us feel good fast. The next web phenom to fulfill our emotional needs will likely contain the following traits: Cued By Frequent Feelings The most successful consumer web companies cater to our most basic and powerful emotions. People may feel emotions differently, but we all feel the same spectrum in varying degrees. The most valuable services create internal triggers in the user, activating desire to use the site whenever experiencing a particular sensation. These cues prompt users to come back to the site unaided by external messages. The site becomes the default solution to satiate their emotional needs. The key is how often we feel the emotional cue. In fact, the market potential for a new company is a function of the frequency of how often the emotion it addresses is felt. As Gabbay correctly noted in his 2006 article, early Facebook users felt the need to connect to the site on a daily basis. Likewise, companies that successfully address frequently experienced emotions stand to reap huge rewards. Pain Relief When we feel negative emotions we seek out experiences to bring us back to more positive mental states. Products that can alleviate powerful negative feelings – like fear, sadness, rejection, anxiousness, inferiority, and uncertainty – even temporarily, can be a major draw for consumers. Odds are that if you’ve felt restless during your day, you’ve visited Facebook, Twitter, YouTube, Pinterest or one of the other top 25 websites to lift you out of your funk. However, positive feelings fade over time, and when we find ourselves in a negative emotional state again, the cycle continues. The chemistry of the brain ensures this is so. With Facebook, it’s often loneliness that cues a visit to the site. Twitter is cued when the user fears being out of the loop about what’s happening. Pinterest users feel the urge to capture and collect visual scraps of the web, worried they’ll lose the image lest they pin it. Specific Solutions To Fuzzy Needs You may be thinking that to claim websites are used to satiate unpleasant emotions is a stretch. Clearly, no one logs into Facebook after saying, “I’m seeking to be taken out of a state of loneliness. Let’s check my timeline!” Yet, it’s undeniable that the mind compels us to do everything we do as it endlessly searches for rewards and avoids pain. So how does a consumer technology company communicate what their product is for, without actually stating what the product is for? Obviously, no one would have signed-up for Twitter with the tagline, “Twitter alleviates your anxiety of social rejection.” Instead, the company made the value of the service concrete with the tagline, “Find out what’s happening, right now, with the people and organizations you care about.” Yet, in Twitter’s early days even this messaging was still too opaque. So Twitter had to be even more specific about the value of the service. As Josh Elman, an early product manager who led the Growth Team at Twitter, explained to me, “We had to more actively tell the story and came up with use cases around knowing what was happening. One great example is when Conan O’Brien tweeted he was going on tour and sold it out quickly. We told the story as, ‘if you are a fan of Conan O’Brian and were on Twitter the morning of Thursday, March 11, you may have seen the tweet announcing his tour and quickly bought tickets. If you weren’t checking Twitter then, you missed out.’” Same message delivered, but with a specific example to drive the point home. Things To Come With the imminent Facebook IPO, Instagram’s recent billion dollar sale, and unprecedented new sources of capital funding seed-stage investments, a new tide of entrepreneurs will answer the enticing call of opportunity and pursue their Silicon Valley dreams. Though almost all will fail, a tiny few will create products, which will touch the lives of not just millions, but billions of people. Those entrepreneurs will have a firm understanding of human behavior and their products will be grounded in fundamental emotional needs.